Blog { reservations and appointments }
How do you let customers book an appointment themselves?
A customized reservation or appointment app: customers book a time themselves, and you see all appointments in one overview instead of in a paper agenda.
Less calling, less back and forth
Making an appointment by telephone or messaging takes time on both sides: proposing a moment, waiting, proposing again. If customers choose a free moment themselves, the back and forth disappears.
What a reservation app does
- Customers can see their free time and book themselves, on their mobile phone or desktop.
- You see all appointments in one overview, per day or per week.
- Your own rules: opening hours, duration per type of appointment, a maximum number per moment.
- A confirmation for the customer, and an overview for your team.
Standard service or customized?
There are good booking services for simple appointments. Customization pays off if your rules do not fit in: lessons with a limited number of places, material or spaces that are booked, or appointments that are in your own planning must land.
See also when custom software pays off.
Less back and forth.
More overview.
From request to confirmation: we look at how customers make reservations and what you need to track availability.